Terms and Conditions

Terms and Conditions

All tuition classes must be paid in full prior to start of class on the first day.
We cannot 'pencil you in' and full payment or deposit is required to secure your place.

Bookings

Bookings are taken on a first come first served basis,if you have asked us to 'pencil you in' (please see above) your place will be given to the next customer willing to secure with a deposit. if you would like to book a place, please book through our website or call us on 01386 574 053

Deposits
any payments or deposits are non refundable with less than 14 days until class commences unless extreme circumstances are provided. A minimum of £125 is required to be considered a deposit and secure a place in your chosen class.


Money back Guarantee
We offer a full money back guarantee, this covers you for poor craftmanship, poor execution of and tuition.
If you wish us to honour our guarantee, a legal representative will be called in along with 2 independant witnesses if we as a company and you as our customer are in dispute.

It does not cover:
Change of heart.
Funding issues by the customer.
Customers friends with different opinions
customers blatently trying to rip us off (professional term)
Students not paying attention during tuition
Lazy Students (same as above)
Students loosing patience ( some of the artwork as explained needs patience, if you loose your rag and do not complete the exercise, do not just expect your money back.
STUDENTS NOT PAYING ATTENTION DURING TUITION!!!! (you will notice this is here twice!!)
 

Credit Card Security 

Paypal is trusted the world over and gives the very best on-line, secure payment service which you can trust. Credit Card payments are completely secure. We do not keep your Credit Card details at all. even if you ask us to All payments are taken via Paypal Secure Server

Guarantee

All goods are guaranteed in accordance with our standard terms and conditions.

Privacy Policy

Mick Neill does not disclose buyers' information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. 


This policy does not effect your statutory rights.

We reserve the right to change our terms conditions without notice.

Remittance Terms
All orders placed online must be paid for before we despatch your order. We do not accept any type of invoice payment,

Price Match Promise.

To help you get the best price possible, we offer a Price Match Promise, we will
  1. We'll match our competitor’s store or website UK price.
  2. The competitor’s product must be brand new, identical to ours, and offered on the same terms.
  3. We and the competitor must have stock ready for delivery.
  4. We must be able to verify the competitor’s price and stock position.
  5. We’ll match the price of a product; not delivery charges or other services.
  6. Cannot be used with any other offer.
  7. we will not match ebay or other auction sites, it must be a genuine dealer and must have their own official store, and web address , we are a business and do not compete with bedroom sellers.
  8. Amazon prices are acceptable


« Back